SMS Alert

Secure and seamless Account Alerts

Stay informed about any account activity in real-time through timely notifications.

Discover the easy path

Banking transactions directly on your mobile phone, eliminating the need to wait for monthly statements or an Internet connection.

  • Alerts Service
    We provide you with real-time updates on your banking transactions, ensuring you stay informed and up-to-date directly on your mobile phone.

  • Real-Time Information
    Receive instant alerts for any activity in your account, ensuring you always have real-time information about your finances.

  • Repayment Reminders
    Forget about missing loan repayment dates; the service includes handy reminders to help you stay on top of your financial commitments.

Explore the Effortless Journey

Embark on a hassle-free journey with banking transactions conducted directly on your mobile phone.

  • Maturity Notifications
    Stay informed about the maturity date of your term deposit, enabling you to make well-informed decisions.

  • Non-FINCA RDC Clients
    Individuals who are not existing FINCA RDC clients can register for the service independently, at a FINCA Agency, or with the assistance of a FINCA Staff or FINCA Express Agent.

  • Activation Process
    To benefit from this service, simply call customer service or request activation at one of our branches. offers you peace of mind.

Accessing immediate updates

Gain access to a simple and efficient way to receive immediate updates about your account.

  • Active Customer Requirements
    To access this service, individuals must be active customers of the bank, holding a current or savings account, such as Falanga, Lisungi, or other specified accounts.

  • Monthly Fee Agreement
    Customers are required to agree to pay a fixed monthly fee of USD 0.5, entitling them to receive up to 10 SMS notifications per month.

  • Subscription
    To subscribe, contact Customer Service by calling or emailing, and provide a copy of your ID, bank details, and phone number for alerts. Alternatively, you can visit the nearest FINCA branch with your valid ID and bank details.

Application process: step by step

Experience an application process built on trust, efficiency, and your unique needs.

  • 1

    Subscription
    Contact Customer Service by calling or emailing and provide a copy of your ID, bank details, and phone number for alerts. Alternatively, visit the nearest FINCA branch with your valid ID and bank details.

  • 2

    Registration
    Request and complete the SMS Alert subscription form at the branch. Ensure you provide all necessary information and indicate your consent for SMS alerts.

  • 3

    Identity Verification
    Our staff will verify your identity and account validity to secure your banking information.

  • 4

    Configuration
    After registration, our system will automatically configure alerts to your phone number. You’ll receive a test SMS for confirmation. Once done, your FINCA SMS Alert service will activate, delivering real-time alerts for your transactions.

  • 5

    Update Information
    In case of a change in your phone number or operator, update the information to maintain uninterrupted service and ensure information security. For any questions or issues, contact our customer service or visit a FINCA branch.

Start your application

Applying is a straightforward and convenient process.


Frequently Asked Questions

Go to your nearest FINCA branch and ask to subscribe to the FINCA SMS Alert service. You’ll need your ID, cell phone number and bank account information.

Yes, the service is charged at a monthly rate of USD 0.5 for up to 10 SMS per month. Specific cost details will be provided on-site.

Yes, visit your nearest office or contact our customer service department to request a temporary suspension.

Yes, security is our top priority. We use advanced security measures to protect your information and ensure that only genuine alerts are sent to you.

This depends on your mobile operator. Roaming charges may apply when you receive SMS messages abroad. Check with your operator for details.

If you’re not receiving your alerts, first check that your phone has a signal and enough space to receive messages. If everything seems fine, please contact our customer service for assistance.

We are always happy to talk!

Request a callback.