FINCA Mobile

Your bank at your fingertips

Experience a seamless and convenient banking journey right from your mobile phone.

Enter the new era of digital banking

Experience a seamless and convenient banking journey with FINCA Mobile, transforming your mobile phone into a powerful banking tool.

To register, simply, visit a FINCA branch of your choice. For new customers whose accounts are opened via the mobile channel (USSD *455# or Application CLICK) the FINCA Mobile is automatically activated.

  • Easy Account Management
    Swiftly access a mini statement of your account, providing real-time monitoring of your recent transactions.

  • Simplified Transfers
    Effortlessly send money, whether it’s to another FINCA account, your mobile money account, or a non-FINCA mobile phone user—all accomplished with just a few taps. One minute is all it takes.

  • Multiple Payments
    Conveniently settle bills electronically, covering various expenses such as TV subscriptions, taxes, school fees, and more.

  • Additional Banking Services
    Access supplementary banking services like borrowing mobile credit, purchasing units or airtime, registration, and more.

  • Immediate Assistance
    Access customer service information, check the current exchange rate, or locate the nearest FINCA eXpress banking agent.

Simple qualifications

Accessing our convenient banking solutions is simple. Here’s how you can qualify.

  • Accept the Terms and Conditions
    Users are required to acknowledge and accept the terms and conditions associated with the service.

  • Age Requirement
    Users must be 18 years of age or older to utilize the service, unless specific products have different age restrictions.

  • Active FINCA Account
    A prerequisite for using the service is having an active FINCA account.

  • Registration for Non-FINCA RDC Clients
    If not already a FINCA RDC client, individuals can register for the service either independently, at a FINCA Agency, or with the assistance of a FINCA Staff or FINCA Express Agent.

  • Valid and Active Phone Number
    The client’s primary contact for the service is their phone number, which must be valid, active, and personally owned by the client.

  • Service Activation
    Users need to activate the service following the specified procedures.

Start your application

Applying is a straightforward and convenient process.


Frequently Asked Questions

To register, customers must go to a FINCA branch of their choice, whether they are existing customers or not. New customers whose accounts are opened via the mobile channel (USSD *455# or Application CLICK) are automatically activated for FINCA Mobile.

Yes, your security is our priority. Your PIN code is the only key to access our services. Make sure you keep it confidential and never share it.

If you forget your PIN or find yourself locked out after more than 3 incorrect PIN attempts, contact FINCA Customer Service immediately or go to your nearest branch and ask for your PIN to be reset.

For certain financial and non-financial transactions carried out on FINCA Mobile, fees may apply. The customer will be notified of the fees charged for the transaction.

Yes, this is possible if and only if the mobile service provider (Telecom) allows roaming. Roaming charges may apply.

You can get a mini-statement, check your account balance, transfer money between accounts, transfer money from bank account to mobile money purse, pay bills, and much more. The full list of services is available by dialing *455#

For assistance, contact FINCA Customer Service or visit your nearest FINCA branch.

We are always happy to talk!

Request a callback.