Falanga Account

Convenient account access

Open and manage your account with ease and experience the freedom to access your funds whenever you need them.

Banking anywhere, anytime

Open your account in US dollars and Congolese Francs today to enjoy a hassle-free banking experience!

  • Unlimited Access
    Enjoy unlimited access to your funds across all our branches and the entire FINCA Express banking network throughout the country.

  • Mobile Accessibility
    Conveniently manage your account via phone using FINCA Mobile with the USSD code *455# or through the Click app available on the App Store and Google Play.

  • Simplicity in Daily Operations
    Experience the ease and flexibility for all your banking requirements.

  • No Transfer Fees
    Bank with us conveniently without incurring any transfer fees.

  • Peace of Mind
    Our services provide peace of mind, ensuring that you stay in control of your money with confidence.

Easy opening requirements

To open an account with us, ensure you meet the following requirements.

  • Age Criteria
    The account is available to anyone aged 18 years and older.

  • Valid ID Documentation
    Ensure you have a valid ID card, such as a voter card, passport, driver’s license, or student card, to provide accurate identity information (KYC).

  • Passport Photo
    A passport photo will be taken during the account opening process for added convenience.

  • Minimum Initial Deposit
    Start your account with a minimum initial deposit of $1, making it accessible for various income levels.

  • Account maintenance fees
    The account maintenance fee is $1.80.

Explore convenient banking

Enjoy the convenience of managing your account with specified transaction and transfer limits, ensuring flexibility and security.

  • Deposits/Withdrawals
    Easily conduct your transactions with our authorized “FINCA Express” banking agents and interact seamlessly with your mobile money directly from your phone.

  • Balance/Statement Requests
    Request your account balance or statement at a branch or through the user-friendly FINCA Mobile app. The account maintenance fee is $1.8 or equivalent in CDF.

  • Domestic Transfers
    Seamlessly transfer funds within the country to meet your financial needs.

  • Certificate Issuance
    Obtain certificates for your transactions, adding an extra layer of documentation.

  • Mobile Transactions
    Perform transactions through FINCA Mobile, ensuring safe and controlled financial operations with adherence to regulatory and security restrictions.

Application Process: step by step

Experience an application process built on trust, efficiency, and your unique needs.

  • 1

    Online Application Initiation: Begin by visiting the FINCA website or mobile app. Complete the online application form with all necessary details.

  • 2

    Prepare Required Documents: Ensure you have your valid identification card and the minimum deposit ready. Follow the online instructions to submit the required documents.

  • 3

    Branch Visit for Finalization: Visit your nearest FINCA branch with the required documents and the minimum deposit. Proceed to customer service for assistance in finalizing the account opening process, including identity verification and fingerprint registration.

  • 4

    Account Activation: After completing the in-branch procedures, your account will be activated. You can then proceed to make the initial deposit using the provided payment options.

Start your application

Applying is a straightforward and convenient process.


Frequently Asked Questions

In case of a lost card, provide a certificate of loss along with an official state document bearing your full name, such as a diploma or school certificate.

Account Maintenance: Specific fees apply for maintaining a FALANGA current account. Refer to FINCA’s fee schedule for detailed account-related charges.
Withdrawal Fees: Check the fee schedule for information on withdrawal fees associated with each account type.

FALANGA employs advanced security measures to ensure the safety of your information and funds. Always safeguard your PIN and adhere to recommended security practices.

Yes, you can manage your FALANGA account through FINCA Mobile using the USSD code *455# without needing an internet connection.

Using FINCA Mobile via USSD code *455# is free of charge. However, some financial and non-financial transactions may incur fees, which will be communicated to clients beforehand.

Yes, with your FALANGA account through FINCA Mobile, you can send money to any phone number, regardless of the telecom operator.

We are always happy to talk!

Request a callback.