At FINCA RD CONGO, we fully recognize the crucial importance of banking agents in our financial services distribution model.

Our recent initiative, the FINCA Express Agent Forum, is a clear demonstration of our strong commitment to financial inclusion in the Democratic Republic of Congo.

The event was a real success, bringing together all the FINCA Express agents in Kinshasa to highlight the many opportunities offered by our program.

Under the careful supervision of our managers and with solid technical support from our experts, the forum enabled agents to deepen their understanding of the eligibility criteria for FINCA Express click credit and the essential principles for building customer loyalty.

The award ceremony for the eight best agents was a particularly memorable moment, when their outstanding performance was not only appreciated but also strongly encouraged.

By actively promoting the sharing of information, the mutual exchange of experience and the systematic recognition of individual performance, we are undoubtedly helping to strengthen cohesion between our different agents, while playing an active role in the country’s economic development.